SHIPPING POLICY

How to track my order placed?

You can write to our customer support team email us at sales@kapikoffee.com or call us on 7904145752 (Monday to Saturday, 10AM to 5PM)

A Convenience Fee of Rs. 99/- will be applicable to the orders under Rs. 699/-

• If the order is cancelled, lost or un - delivered to your preferred location, we will refund the complete order amount including the convenience fee, if paid online.
• If you return an order delivered to you, order Convenience Fee will not be refunded. However, if you self - ship your returns, we will reimburse self - shipment charges based on Policy. For customer whose return behavior violates our policy, Convenience fee will be non - refundable irrespective of order value.

All orders placed are dispatched through our own service partner or through other courier partners such as India Postal etc.

We are offering Next Day Delivery service if your area pin code is serviceable. If we do not have any service available then we will expedite the order delivery. you will receive a communication from our end on regular intervals